VISITORS

Secure Ordering & Payment Options

 

Currently we accept payments by Pay Pal, Visa, Mastercard, American Express and Discovery Card.

 

Shipping Policy

 

 

Thank you for visiting and shopping at iSupply Stock's website . Following are the terms and
conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.

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Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost
Canada Post Deliveries with in Canada is free.

Express Post is available through DHL for an additional cost.
* Overnight delivery is only available for orders with delivery addresses within the continental Canada but are assessed with an extra cost*


Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses


iSupply Stock ships to addresses within Canada to PO Boxes or APO/FPO addresses.  However only Canada Post is available for this.

Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes


iSupply Stock  is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages


iSupply Stock is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We do ship outside of Canada.  Please see the above policies, as they will apply to this.

Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.

Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost
Canada Post Deliveries with in Canada only is free. Outside of Canada is a minimum of 20.00 for shipping.

Express Post is available through DHL for an additional cost.
* Overnight delivery is only available for orders with delivery addresses within the continental Canada but are assessed with an extra cost*


Delivery delays can occasionally occur.

Returns & Refunds

 

Thanks for shopping at iSupply Stock.
If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30*(please see additional notes) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of
payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.